Backing up and restoring

This page and its subpages explain how to backup and restore data in a cloud-based Magnolia package.

Data storage

A Magnolia subscription package contains different types of data. We make sure that all your data is safe and can be recovered.

This table explains the different types of data and how and where we safeguard it.

Type of data Backed up by 100% Recoverable

Magnolia software bundle

Magnolia software repository

Yes

code Magnolia light modules added by customer

Release versions and git repository

Yes

data Magnolia software custom configuration

JCR data from the workspaces configuration, users, userroles, usergroups.

Backup actions

Kept in backup data storage.

Yes

Recoverable for live environments only.

data Editor created customer content

JCR data in content workspaces such as, website, dam, category, contacts, etc.

Backup actions

Kept in backup data storage.

Yes

Recoverable for live environments only.

What data is backed up?

When a backup is executed, the following data is saved from the Live environment in its current state:

  • Magnolia software custom configuration (JCR data form the workspaces configuration, users, userroles, usergroups).

  • Editor created customer content (JCR data from content workspaces such as, website, dam, category, contacts, and so on).

  • The release version number (saved as metadata).

  • The Magnolia software version number (saved as metadata).

This applies to both for automatic and manual backups.

When is data backed up?

Different events trigger the creation of backups:

How many backups are kept?

The system keeps the most recently created backup for each type:

  • One monthly backup

  • One weekly backup

  • One daily backup

  • One manually created backup

If you need more backups stored, contact the Cloud Helpdesk to find an arrangement.
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